Murray's Cheese Serves Up Success with SuiteRetail

Murray's Cheese Serves Up Success with SuiteRetail

March 15, 2018

Murray's Cheese, founded in 1940, is an iconic NYC specialty cheese shop and grocery with flagship locations in Greenwich Village and the bustling Grand Central Station. With over 350 locations throughout the USA, Murray's was in need of a retail management suite to help run their entire business on one platform. Murray's chose NetSuite and SuiteRetail to take advantage of a single system of record delivering a centralized view of customers, promotions, and products, irrespective of channel.

Over the past decade, Murray's has rapidly expanded their business, being named "Best Cheese Shop in New York" by Time Out New York Magazine in 2007, opening a wine-bar and restaurant named Murray's Cheese Bar in 2012, and partnering with Kroger Company to include Murray's cheese stands in all Kroger Co. grocery stores.

While operating at such a high volume, Murray's required both a point of sale system to manage their daily sales transactions along with an ERP (enterprise resource planning) system to manage their finance, inventory, supply chain, ecommerce, marketing, and more. 

SuitePOS, built for NetSuite, offered Murray's everything they were looking for to run their storefronts, and entire business on a single platform in the cloud, replacing their current Quickbooks and Microsoft RMS system.

SuiteRetail and NetSuite were able to provide Murray's with inventory management, advanced item level promotion handling, complex tax management (using Avatax), gift cards, and multi-company consolidation.

"SuiteRetail and NetSuite has been the perfect solution for Murray's," said Andrew Perlgut, Director of Technology at Murray's Cheese. "We are able to run our entire business on the one platform and it is easily scalable to meet our growing needs. The check-out process is quick and seamless for our employees, and customers get to enjoy a better shopping experience as well."

SuitePOS, which is also integrated with Square Payments, allows Murray's to quickly and easily process credit card payments using aesthetically pleasing hardware. The added bonus is that Square's transaction rate uses a simple model with no hidden fees and is very competitive with confusingly priced traditional payment gateways and merchant bank models. 

The upgraded system resulted in a seamless and easy-to-use platform with full integration to customer management, supply chain and finance - all which supports an exceptional customer experience and high transaction throughout for peak shopping times.




Also in News

SuitePOS and NetSuite Give MUD a Makeover
SuitePOS and NetSuite Give MUD a Makeover

May 16, 2018

SuiteRetail customer, MUD, uses SuitePOS for NetSuite to speed up transactions, and offer a more personalized customer experience.

Read More

SuiteRetail Launches a SuitePOS Quick Service Module to Deliver NetSuite and Salesforce to More Retailers
SuiteRetail Launches a SuitePOS Quick Service Module to Deliver NetSuite and Salesforce to More Retailers

April 20, 2018

SuitePOS now serving fast-food, casual dining and other retail establishments through NetSuite ERP or Salesforce.

Read More

Boll & Branch Offers High-Quality Sheets and Shopping Experience with SuitePOS for NetSuite
Boll & Branch Offers High-Quality Sheets and Shopping Experience with SuitePOS for NetSuite

April 20, 2018

SuiteRetail customer, Boll & Branch use SuitePOS with NetSuite to unify commerce and provide their customers with a quality shopping experience.

Read More

Contact us today

To see how SuiteRetail can transform your retail business with SuitePOS.

Contact Sales