Everyone wants to lower costs and increase sales, but sometimes we try too hard. New initiatives and ideas can result in over-engineering, high expenses, and rules that hurts sales, rather than boost them.
Most store staff keep quiet and do the best they can. No one wants to be the whiner. Management will fire them before they get rid of the POS. What the retailer doesn't realize is that the POS is literally costing them MILLIONS.
Your shoppers are unique, curious and crafty human beings capable of greatness while doing it in style. Your retail wares and store culture should help them with this mission. Don't be assimilated by your POS.